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Frequently asked

Can't find your inquiries? Chat with us via WhatsApp.

What is your product sizing details?
MS. READ began in 1997, founded by Helen Read as a fashion brand offering stylish, high quality and well fitted clothing, fulfilling style needs for women sizes 12 through 24. You may refer to our sizing guide here.
How do I place my order online?
We got you! You may follow this simple guideline on how to place your order online.
Alternatively, reach out to our customer service via WhatsApp for us to assist.
What is your shipping details?
We ship to almost any address in the world. Except PO boxes. Click link for more information about our Shipping rates!

Where do we ship to?

We ship to almost any address in the world, except P.O. boxes.

When will my order arrive?

If the item is in stock, you will receive your order according to the timeline listed below. If the particular item is not in stock, there may be a delay of 2-3 days, in which case we will contact you immediately to inform you.

We ship using our preferred shipping partners for both domestic and international orders. After your order has been sent, you will receive its tracking order via email.

Working day Express delivery or in-store collection (Within Klang Valley)

Receive your order as soon as possible. You can choose whether you want the same-day delivery or the next-day delivery. Are you curious about Ms. Read's express delivery within Klang Valley? 

Express Delivery Schedule

 Order Creation Day  Order Creation Before 4 PM  Order Creation After 4 PM
 Monday  Tuesday - 4 PM   Wednesday - 4 PM
 Tuesday  Wednesday - 4 PM   Thursday - 4 PM
 Wednesday  Thursday - 4 PM   Friday - 4 PM
 Thursday  Friday - 4 PM   Monday (Of the following week)
 Friday  Monday - 4 PM  Tuesday (Of the following week)
 Saturday  Tuesday - Before 4 PM (Following week)  Tuesday - Before 4 PM (Following week)
 Sunday  Tuesday - Before 4 PM (Following week)  Tuesday - Before 4 PM (Following week)

Shipping Rates

No. Regions Shipping           Rate Free Shipping Above Delivery Timeframe (Working Days)

1

West Malaysia

East Malaysia

RM7.00

RM15.00

RM100.00

 RM100.00

3 - 5 days

5 - 7 days

International Shop

Make your purchase in your local currency and enjoy FREE SHIPPING with minimum spend at https://sg.msreadshop.com/

  • Customers are only entitled to FREE SHIPPING when the purchase has reached the minimum spend, as listed above
  • If you cannot find your country in the list above, please email us at customerservice@msread.com.my. We shall assist you accordingly
  • Please note that an adult signature is required upon delivery of shipment. If there is no one present to collect the parcel, it will be sent to the nearest post office to await your collection. The courier will leave a note advising the contact details of the post office branch and address
What is your return and exchange policy?